Manufacturers are transforming operations, increasing efficiency and improving customer relationships by enhancing tracking of durable goods through innovative technology. The latest resources from a global IT research and advisory firm provide insight into how the integration of control tower systems is transforming the manufacturing industry.
TORONTO, May 24, 2024 /CNW/ – Seamless supply chain operations have never been more important in the fast-changing manufacturing and consumer durables industries. Manufacturers face challenges such as timely product delivery, supplier reliability and customer satisfaction, while striving to improve operational efficiency in a cost-sensitive environment. Addressing this complexity is the concept of Control Tower Integration. To help manufacturing organizations overcome these ongoing challenges, Info-Tech Research Group has released its latest industry blueprint, “Harmonizing Complexity: Control Tower Integration.” This comprehensive study provides manufacturing IT leaders with insights to leverage exponential technologies such as artificial intelligence (AI), machine learning (ML) and the Internet of Things (IoT). Emerging technologies enable organizations to access timely data critical to drive operational excellence and ensure customer and employee satisfaction.
Info-Tech Research Group's “Harmonizing Complexity: Control Tower Integration” blueprint highlights modern control tower integration services capabilities that can address a range of manufacturing challenges. (CNW Group/Info-Tech Research Group)
“Manufacturers face daunting challenges in meeting customer demands for increased technology adoption, shorter lead times, greater transparency requirements, and reduced tolerances,” said Kevin Tucker, advisory practice leader at Info-Tech Research Group. “The technology ecosystem that manufacturers can adopt is shifting dramatically, and the new solutions they are adopting require vastly different skill sets.”
According to a recently published study by Info-Tech, manufacturers can face significant challenges in integrating their control towers, primarily due to a lack of IT and OT collaboration. Many of these organizations operate in silos, resulting in poor communication and hindering integration efforts. The industry also struggles with the complexity of legacy systems and complex supply chain operations involving multiple suppliers, manufacturers, and distribution networks. Additionally, these challenges are exacerbated by a shortage of skilled professionals who can effectively manage and operate modern control towers.
“Manufacturing businesses have traditionally held on to legacy equipment as long as they could continue to make a profit without exposing themselves to undue risk,” Tucker explains. “As the market shifts to a cloud model and integrations with traditional on-premise solutions become unfeasible, retaining legacy equipment is no longer viable.”
The company's plans highlight several control tower integrated services capabilities designed to address manufacturing challenges: These capabilities, listed below, will facilitate real-time information sharing between customers and businesses, enabling more efficient operations and better decision-making.
Control Center: Streamline operations through orchestration, visualization, and collaboration.
Communications Services: Enable real-time information sharing through collaboration, sensing, analysis, planning, and response.
Decision Management Services: Optimize demand, inventory, and supply management decisions.
Integration Services: Protocols, sensing and integration enable seamless data exchange.
Advanced Intelligence: Leverage AI, ML and deep learning to gain actionable insights.
As manufacturers adapt to the demands of a rapidly changing market environment, implementing a supply chain control tower is not only a strategic advantage, but also a critical component for sustainable growth. Info-Tech advises that by providing real-time insights and enabling proactive decision-making, a control tower provides a competitive advantage in the industry, enabling manufacturers to quickly adapt to market changes, optimize operations, and maintain high levels of customer satisfaction.
For exclusive, timely commentary from manufacturing expert Kevin Tucker and access to the complete blueprint, “Harmonizing Complexity: Control Tower Integration,” contact us at pr@infotech.com.
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About Infotech Research Group
Info-Tech Research Group is a leading global research and advisory firm serving over 30,000 IT and HR professionals. The firm delivers unbiased, relevant research and advisory services to help leaders make strategic, timely and informed decisions. For nearly 30 years, Info-Tech has worked closely with teams to provide them with everything they need, from practical tools to analyst guidance, to ensure they deliver measurable results for their organizations.
To learn more about Info-Tech's division, check out McLean & Company for HR research and advisory services and SoftwareReviews for software purchasing insights.
Media professionals can sign up for unlimited access to IT, HR and software research and hundreds of industry analysts through the company's Media Insiders program. To gain access, contact pr@infotech.com.
To access information about Info-Tech Research Group and our latest research, visit infotech.com and connect on LinkedIn. X.
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