LGBTQ+ travelers continue to face challenges while traveling, with more than half of LGBTQ+ travelers reporting experiencing discrimination while traveling, according to a new survey released Tuesday by Booking.com.
Arjan Dijk, Chief Marketing Officer and Senior Vice President at Booking.com, highlighted the importance of the survey and Booking.com's mission to make travel easier for everyone.
“As a gay man, I unfortunately know firsthand that challenges remain in many parts of the world, with travel warnings already in place ahead of this year's Pride events,” Dyke said.
Booking.com surveyed 11,469 LGBTQ+ travelers in April and May across 27 countries and territories, including the US, UK, Argentina, Brazil, France, Germany, India, Japan, Singapore, Switzerland and Taiwan. Respondents self-identified based on sex, gender and sexual orientation demographics, and had traveled for leisure in the past year.
The survey found that 59% of those surveyed reported experiencing discrimination, a figure that rises to 63% for travelers who have publicly shared their LGBTQ+ identity. The proportion who traveled with a partner was even higher (64%), and the proportion who identify as LGBTQ+ rights advocates was even higher (68%).
According to Booking.com, 55% of LGBTQ+ travelers expect to experience some form of discrimination from other travelers, 57% expect to experience some form of discrimination from locals, and 51% say being LGBTQ+ makes them feel anxious or self-conscious as a traveler.
While challenges remain, LGBTQ+ travelers report progress, with 73% noting increased inclusivity.
Respondents also spoke candidly about the challenges they face while traveling and the precautions they take while traveling: Travelers said they research their destinations and factor that into their decision-making, book plane seats in advance and even assume alternate personalities to protect themselves.
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“I've been so inspired to see LGBTQ+ travelers tenaciously embrace their experiences both at home and while traveling,” Dyke said. “While real, tangible progress is being made, we must remain vigilant and do our part to make it truly easy for everyone to travel with pride.”
The survey was conducted as part of Booking.com's mission to “make it easier for everyone to experience the world,” the company said. In 2021, Booking.com launched its Travel Proud program, which distributes free, comprehensive training initiatives to hospitality brands and provides solutions to help travelers feel more welcome.
According to Booking.com, more than 67,000 accommodations listed on Booking.com are now Travel Proud certified in 133 countries and regions around the world, up from 24,000 at the same time last year. These accommodations are recognized for their comprehensive hospitality offerings on Booking.com and are awarded the Travel Proud badge.
