One 97 Communications Limited (OCL), which owns the brand Paytm, has partnerships with global travel aggregators such as Skyscanner, Google Flights and Wego.
In Q4 2024, Paytm maintained its upward trend in OTA market share with notable growth in flight bookings of approximately 19% YoY, outpacing the industry growth of approximately 3%. This growth was further highlighted by international flight bookings growing approximately 15% YoY in April, indicating Paytm Travel is a preferred destination for travel booking seekers looking for competitive pricing and seamless service.
The recent integration of NDC with Amadeus saw Singapore Airlines and Qatar Air join as the first two airlines in NDCx, with the inclusion of EVA Air marking a significant milestone. The integration will provide artificial intelligence-powered capabilities to enhance the booking experience by offering more tailored travel options and packages directly from the airline.
Paytm Travel has also introduced three new airlines – Cambodia Angkor Air, SalamAir and FlyDubai – to offer more options to international travellers.
The platform has now added new bus operators, including Mettur, to expand its service offering and provide even more travel options to customers. The introduction of free cancellation services has seen a significant increase in train and bus, followed by flights, providing customers with more flexibility and peace of mind.
A Paytm spokesperson said, “We are focused on expanding our travel offerings and enhancing the overall customer experience. Our partnerships with global travel aggregators and leading airlines, as well as the integration of artificial intelligence, underscore our commitment to provide seamless, convenient and competitive travel solutions. As we continue to innovate and grow, we aim to provide exceptional value and a superior travel experience to our customers.”
