Image ImageFCM Travel, the flagship corporate travel division of Australian Stock Exchange listed Flight Centre Travel Group, is revolutionising corporate travel in India with its cutting edge integrated global platform. Known as the Alternative Business Travel Management Company, FCM empowers thousands of business travellers with cutting edge technology designed to meet internal and external customer needs. Recently, FCM set up an 'AI Centre of Excellence' to leverage artificial intelligence to improve customer experience, increase employee productivity and enhance the synergy between human capital and AI applications. Powered by generative AI, FCM's platform personalises the travel experience as per individual preferences, ensuring a tailored approach to business travel.
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FCM's platform features plug-and-play technology that seamlessly integrates with various ecosystems including ERP systems, CRM tools, third-party travel apps, etc. This end-to-end ecosystem enables business travellers to book trips, receive travel approvals, manage payments and expenses, reconcile GST, calculate sustainability indicators and access comprehensive reporting and analytics, all with a single login.
The FCM platform is designed for easy use on both desktop and mobile devices, empowering travel bookers, managers and travelers to efficiently manage corporate travel needs on the go. A globally consistent interface offers a wide range of content choices, including competitive airfares, hotel rates and car rental options, and ensures travel policy compliance and instant approval of pre- or post-trip arrangements.
Mumbai Airport to boost capacity with more electronic entry gates
Mumbai Airport has increased its terminal entry points (eGates) from 24 to 68, the most of any airport in India, without any structural changes. This expansion will increase CSMIA's capacity to 7,440 passengers per hour at Terminal 2 (T2) and 2,160 passengers per hour at Terminal 1 (T1), tripling its current capacity.
The platform also offers real-time alerts and notifications, secure booking technology, a traveler tracking dashboard and integrations with third-party risk providers, with a dedicated team of experts available 24/7 to ensure travelers receive ongoing support.
Integrated with all major credit card platforms, travel expenses are automatically created and automatically categorized, with intelligent policy compliance to reduce fraud, and uses generative AI to automatically read invoices, check for duplicates, and increase efficiency.
In India, FCM’s platform includes an automated airline GST invoice reconciliation tool, helping companies match each ticket issued with its corresponding invoice to improve the accuracy of claiming input tax credits.
Published on June 16, 2024, 12:27 PM IST
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